Reykjavik - City Hotels and guest houses
Hotel & Guest House search Day Month Year Nights Rooms

Book now secure and pay on departure

Hotels and Guesthouses - Reykjavik Special Offers

Terms and Conditions for Active Reservations

Use of Web Site on these Conditions

Welcome to! This agreement describes the legal framework in which you participate on, what your rights and responsibilities are and what you can expect from us. ('the Site') is a website provided by Nordic eMarketing using the Active Hotels Limited ('activereservations', 'we', 'us', 'our') Database. All use of the Site and use of booking services is on the terms and conditions below. If you do not agree to these conditions cease use of the Site immediately.

This agreement and our privacy statement (which is part of this agreement) constitute the entire agreement, and supersede any other agreements or understandings (oral or written), between you and us with respect to their subject matters. You may print and keep a copy of these Terms. They are a legal agreement between you and and can only be modified with our consent. We reserve the right to change the Terms at our discretion by changing them on the web site.

Booking process security verified by Thawte

Making Bookings and Cancellations

We operate as a disclosed agent for third party suppliers (the hotels on our site). This means that the contract for the accommodation is between you and the supplier. In many cases this will mean that there are additional terms and conditions governing the contract as each supplier may have their own terms and conditions. Whilst we provide details of suppliers' policies these details are not intended to be a full list of the terms and conditions of any supplier.

When you make a booking a legally binding agreement is made when all your details have been entered and you click the "CONFIRM" button on the appropriate web page.

You undertake that the details you provide us with in making a booking are correct.

You can make cancellations either by contacting the supplier directly, or by going to the cancellation page shown at the bottom of your confirmation email. In the event that you use to cancel your booking we will inform the supplier of the cancellation within a reasonable time. Please be aware that the supplier may impose a cancellation charge depending on how far in advance of the booking you cancel. We do not accept liability for any cancellation charges incurred other than through our failure to notify a supplier within a reasonable time of receiving your notification to cancel.

Booking process security verified by Thawte


In order to make a booking you must be over 18 years old and have the legal capacity to make the transaction. You undertake that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the transaction. You accept financial responsibility for all transactions made under your name or account. Our liability for our booking service is set out in the "Our Liability" paragraph below and otherwise in these Terms.

Accuracy of Information and Disclaimer

We do our best to ensure all information on the Site is accurate. If you find any inaccurate information on the Site let us know and we will correct it, where we agree, as soon as practicable. We make no representations that information is accurate and up to date or complete and accept no liability for any loss or damage caused by inaccurate information. This Site provides a large amount of information and there will inevitably be errors in it. We accept no liability and offer no warranties in relation to it and its content, to the fullest extent such liability can be excluded by law. Any views expressed in Hotel Reviews, Destination Guides or any other messages which are sent to us to be published on the Site ('Postings') by users of the site are not necessarily those of Active Hotels or anyone connected with it.

Intellectual Property on the Site

The Site contains copyright material, trade names and other proprietary information, including, but not limited to, text, software, photos, graphics and may in future include video, graphics, music and sound. The entire contents of the Site are protected by copyright law. We, or our licensors, own copyright and/or database right in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part except as provided in these Terms.

You may download information from the Site for your own personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material. and our logos on this site are our trade marks. You may not use those trade marks without our consent.

We provide hypertext links to other sites which are operated by other people. Using such a link means you are leaving our Site and we take no responsibility for, and give no warranties, guarantees or representations in respect of linked sites.

Booking process security verified by Thawte

Rules of Posting

We encourage contributions to (‘the site') provided they are made in a responsible manner and for lawful purposes only. Only expressions of genuinely held belief or opinion of a person who has actually stayed at the hotel(s) in question may be posted. You accept all liability for the contents of all postings made by you or on your behalf.

We cannot review all transmissions by our users, however we reserve the right to monitor any information transmitted or received through our service. Comments posted on this site may at our discretion be removed, whether in breach of the Rules or not, without further explanation or notice to you. We reserve the right to identify you in response to a court order, threat of legal action or complaint.

If you see any comment on this site which breaches your or anyone else's rights or may be illegal, defamatory or otherwise should be removed, let us know immediately and we shall do our best to remove it as soon as possible pending investigation of the matter.

You must indemnify (pay) us for any losses we suffer if you breach this provision or any other provision of our Terms and Conditions or the Rules of Posting.

You may not use, or allow others to use, your Review Questionnaire to:

  1. Post any content that is abusive, vulgar, obscene, hateful, fraudulent, unlawful, threatening, harassing, or defamatory or which discloses private or personal matters concerning any person.
  2. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or entity.
  3. Post or transmit any advertising, promotional materials, or other forms of solicitation.
  4. Post or transmit any file that contains viruses, corrupted files, "Trojan Horses," or any other contaminating or destructive features that may damage someone else's computer.
  5. Post or transmit any material that you do not have a right to transmit under law (such as copyright, trade secret or securities) or under contractual or fiduciary relationships (as in non-disclosure agreements).
  6. Stray from the discussion topic.
In the event that you feel that any message posted on this site is inappropriate, confidential, defamatory or in breach of the rules then please contact cityhotel |at |

Our Liability

We provide information on this Site free of any charge. The information provided on the Site is provided on the basis of no liability for the information given.

We do not accept any liability for the quality or type of services or goods provided by our third party suppliers (see Making Bookings), those whom we mention on our site or to whom we have linked our Site. It is for you to make your own judgment about the quality of such providers.

We are a distributor (and not a publisher) of content supplied by third parties of the Site. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or users, are those of the authors or distributors and not of us. We do not necessarily endorse nor are we responsible for the accuracy or reliability of any opinion, advice or statement made on the Site.

The information on the Site does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making (or refraining from making) any decisions.

In no event shall we be liable to you for any indirect or consequential loss, loss of profit, revenue or good will arising from your use of the Site or information on the Site. Subject as provided below, all terms implied by law are excluded to the fullest extent permitted by law.

By choosing to use, you agree to indemnify, its officers, agents, partners, and employees from any and all claims or damage, including reasonable lawyer's fees, made by third parties due to, or arising out of Content you choose to submit, post or transmit through; or if your use of or connection to; your violation of the User Agreement; or, your violation of any rights of another.

Our total liability to you is limited to the value of your booking.

We accept liability for death or personal injury caused by negligence or responsibility for fraudulent misrepresentation.

Booking process security verified by Thawte

Barring from the Site

We reserve the right to bar users from the Site, on a permanent or temporary basis at our discretion. Any such user shall be notified and must not then attempt to use the Site under any other name or through any other user.

Third party suppliers

Because your contract is with the third party supplier any enquiries or complaints should be addressed to them. Their name, address and contact details will appear on the e-mail confirmation of the contract we send you.

Legal Jurisdiction and Law

English law shall apply to these Terms, notwithstanding the jurisdiction where you are based. You irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms.

We make no warranty or guarantee that the Site or information available over it complies with laws other than those of England.


Any formal legal notices should be sent to us at the address at the end of these Terms by email confirmed by post.

Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under this agreement. We may amend these Terms at any time by posting a variation on the Site. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms.

Further Information

Further information on these conditions or any queries on them can be obtained from: The Legal Officer, Active Hotels Limited Telephone (+44) (0)208 6128000 Facsimile (+44) (0)208 6128005 Or email

Active Hotels Limited is a company registered in England, Company Number: 3512889 - Registered Address: Compass House, 80 Newmarket Road Cambridge CB5 8DZ

Facilities Key
Parking Airport Parking Children Stay Free
Fitness Centre / Gym Business Facilities Outdoor Pool